Reference

Privacy Policy for direkturtotologin

Our Privacy Policy shows how we collect, use and protect the details connected with your direkturtotologin account, including login records and DANA, OVO, GoPay or QRIS payment references.

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direkturtotologin Privacy Policy for direkturtotologin
POLICY HELP DESK

Get Privacy Answers Before Account Access

A clear contact route matters when you want to understand a record rather than simply change a setting.

Account request Send a Privacy Policy question through the account support path after signing in. Include the subject of your request, such as a correction, access copy or deletion question, so we can locate the right account record without asking you to expose a password.
Wallet record For a DANA, OVO, GoPay or QRIS reference, share the transaction date, amount and visible reference number only through the support route. We use those details to check the account record while keeping your wallet PIN and verification code private.
Access difficulty If phone verification or login blocks a policy request, tell us which step stopped and which device you used. We can explain the available route without asking you to bypass account security or send a copy of your secret sign-in details.
DATA CONTROL DETAILS

What We Keep, Protect And Change

Our handling process separates account access, payment matching and policy requests so each record has a clear purpose.

Account records

When you open an account, we use the details needed for sign-in, phone verification and account support. Your contact route helps us connect a Privacy Policy request to the correct profile instead of discussing private records with the wrong person.

Payment references

We may retain a DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference to reconcile an account event. The reference helps us check status without treating your wallet PIN, card secret or one-time code as a support credential.

Cookies

Cookies and similar browser storage can support sign-in continuity, security checks and selected page settings. You can manage browser permissions on your phone or computer, although blocking necessary storage may affect the account access path.

Account security

Phone verification and sign-in checks help us reduce access by the wrong person. We will not ask you to provide a password or one-time code in a policy request, and you should keep those details outside every support message.

Retention

We keep records only for the period connected to their purpose, account administration or a legal requirement. When a retention reason ends, we assess removal or de-identification rather than keeping the record without a clear operational need.

Change requests

You can ask us to access, correct or explain personal data linked to your profile. Send the request through the account support route, identify the relevant record and tell us the outcome you want; we will respond according to applicable local law.

Privacy Policy Questions For Indonesia

These answers focus on the questions we expect you to ask before opening or using an account. They cover the records created by login, phone verification and wallet activity, plus the steps for requesting access or a correction. If your situation is unusual, contact us through the account support route and mention the specific policy section that needs clarification.

The Privacy Policy covers account details, phone verification, login events, device signals, cookie storage, support messages and payment references. It explains why we use each category, how retention is assessed and how you can ask about access, correction or deletion where local law permits.

We may store transaction references and status details for DANA and QRIS, along with OVO, GoPay, bank transfer or virtual account activity. These records help match an account event. We do not need your wallet PIN or one-time code for a policy request.

Phone verification helps us connect a request to the correct account and reduce access by the wrong person. We may record the verification event and related security signal, but you should never send the verification code itself in support messages or email.

Sign in, open the account support path and ask for a copy or explanation of the personal data linked to your profile. State the email or phone number on the account and describe the records you need. We may verify ownership before responding.

Yes. Use the support route connected to your account, name the inaccurate field and provide the corrected value. For a wallet reference, include the visible transaction date and reference number rather than a PIN. We assess the request under applicable local law.

Cookies can help maintain sign-in continuity, remember selected settings and support security checks on your phone or computer. You can adjust browser permissions, but blocking necessary storage may interrupt the login path or require you to verify your account again.

Yes. Account access and eligibility depends on local law. Our Privacy Policy explains how data is handled when an account is created or used, but it does not change any local restriction. Check the applicable rules for your location before submitting account details.

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